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Cowling for a 200HP 2006 Optimax - No support from Mercury
I've been trying to get a replacement cowling for my 2006 Optimax since March - it is now mid-July. Everytime I contact Mercury about this they push off the date another month, I'm told that I'll get it as soon as they come in. How can this be possible - 6 months of waiting for a cowling? So there's not another 3.0 Liter cowling that Mercury can locate? So I can only assume there are zero new Optimax motors that are unsold that they could locate for me and switch the cowling? 
...I've been told a few different stories now...that they're obsolete (and the labels are too)...that they've changed vendors....and they have now idea when they'll or IF they'll have them. They did give me a case of oil to make me happy...yippee, doesn't go too far with a broken cowling and poor customer service. And the cowlings are sorta pricey (not sure if anyone has ever priced one out). They said they'd paint a silver one black - not sure how you can paint silver plastic black - I'd suspect that wouldn't work out so well when it wears/scratches.
I'm pretty bummed - now the customer reps won't return my voice messages. I'm not sure how quick I'd be willing to buy another one of their products - this is my fourth Mercury motor too.
I find it hard to believe that a motor this new and at this price point could be so difficult to get critical parts for. Anyone else experiencing similar issues?
...I've been told a few different stories now...that they're obsolete (and the labels are too)...that they've changed vendors....and they have now idea when they'll or IF they'll have them. They did give me a case of oil to make me happy...yippee, doesn't go too far with a broken cowling and poor customer service. And the cowlings are sorta pricey (not sure if anyone has ever priced one out). They said they'd paint a silver one black - not sure how you can paint silver plastic black - I'd suspect that wouldn't work out so well when it wears/scratches.
I'm pretty bummed - now the customer reps won't return my voice messages. I'm not sure how quick I'd be willing to buy another one of their products - this is my fourth Mercury motor too.
I find it hard to believe that a motor this new and at this price point could be so difficult to get critical parts for. Anyone else experiencing similar issues?
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